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Toto - How to accept or decline a ride

The rider sees every booking. Yes accepts one pending ride, or turns one down. A passenger does not.

Sandeep Jaiswal·10 November 2026 · 1 min read

This is the rider on the Toto desk. A passenger does not see these.

Show all Toto bookings lists every request, not only yours. Pending means it is waiting. The card title opens that ride on the Toto desk.

Accept names the route and the time of one pending request. Yes takes it. If the Toto is already held for that time, Ampy says so and does not take it.

Decline names the route and the time. Add a reason when you have one. Yes turns that waiting request down.

The passenger cancels their own request with a different sentence. Decline is not that cancel.

An admin can show every booking. Accept and decline stay with the rider.

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